Our thinking

Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Insights graphic
Businessman using phone in home office

Customer experience

The Emerging Customer Experience in Telecoms


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Utilities

The cost of reaching net zero and the perilous consequences if we don’t


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Utilities

What do people really think about the UK’s ambition to become ‘net zero’?


Pay360 - Public Sector

Automation

It’s time to flex the power of Open Banking for consumers


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Local government

Tech for humanity


wind-turbines

Utilities

Challenges posed by legacy infrastructure in the energy industry


Office workers

Digital

Helping citizens with predictive analytics for the public sector


People

Government

Harnessing our collective power to reach Net Zero


Health

Healthcare

What implications does the Building Safety bill have for the NHS?


London skyline

Utilities

The rise of the empowered community