Hospital staff

Healthcare

Eyes are now looking firmly towards technology to relieve the current and future burden on healthcare


Employee using laptop at home

Insurance and pensions

Rolling back the cost of equalisation


Aerial view of residential properties

Local government

The risk and opportunities for plan makers in the new normal


British Army - marching

Defence

Building on success for the future of military recruitment


Employee at home on phone

Government

Collaborating with local government to create better outcomes for citizens


Young female employee

Future of work

Equipping young people with the skills they need to overcome the Covid-19 employment crisis


Junior doctor looking at computer

Data and analytics

Let’s not lose sight of continuing to improve data quality as we move towards greater integration


Male healthcare professional using tablet

Healthcare

Determining the fragility of capacity in our healthcare system to better respond to demand


Using laptop and mobile

Transformation

How the innovation game has changed


Mother and child looking at tablet device

Customer experience

Five ways for insurers to support customers during the pandemic


Office employee

Digital

Podcast: What will be the impact of technology on public services post Covid-19?


Female teenager using laptop

Government

Providing opportunities for young people with The Youth Group


Male teenager walking through park

Government

Creating better outcomes for young people with Jack Parsons


Man using mobile phone

Customer experience

The human factor: the key to future organisational success


Two colleagues planning in office with social distance

Consultancy

How businesses can reorganise for an unpredictable world


Man working from home with laptop

Human resources

Balancing short term skills and long term capabilities


Lady shopping online using tablet

Augmented reality

Getting ‘phygital’ with intelligent technology


Employee social distancing in office

Human resources

Back to work and running in the new normal


Lone person in office

Government

After the storm – preparing for the future


Conference call

Digital

Finding opportunity in adversity – remotely


Young driver

Customer experience

Post-Covid, where is the automotive industry going, and will motor finance take the same journey?


Business woman on virtual meeting

People and culture

Why borrowed resource is the secret source for agile talent


Man in busy city using phone

Customer experience

Using technology, data and insight to create a new customer experience across local government


Person using tablet

Artificial intelligence

AI isn't replacing, it is transforming: AI and automation in a post-Covid world


Gavel and judge writing

Central government

Tomorrow’s organisations: The future of justice


Employee social distancing in office

Internet of things

Be smart – the future of social distancing


Man in office alone using mobile device

Transformation

What exponential disruption can teach us about transformation


Woman on train using tech

Digital

A digital government for a digital society


Blue computer cables

Cyber security

How the telephone network laid the foundation for the Internet of Things


School child with teacher using iPad

Education

Education post-pandemic - an opportunity to do things differently


Office employee talking on her mobile

Human resources

Re-board, re-integrate, or both?


Moving train

Internet of things

IoT-enabled predictive maintenance in rail


Our work

Customer experience

Delivering improved 24/7 emergency support to citizens through shared services

Capita’s out of hours call handling services is making sure council residents receive the right help, quickly and efficiently, at any time of the day or night.

Read the full case study
Our expertise Local government services
Central government

Supporting the launch and operation of the world’s largest Ultra-Low Emission Zone (ULEZ)

Since launch in April, ULEZ has reduced NO2 emissions in London by 20%, protecting Londoners from harmful levels of pollution.

Read the full case study
Our expertise Central government services
Education

Getting vulnerable young people, the education and skills funding they need

We’re reducing processing times for student bursary applications from an average of 23 to 3 days

Read the full case study
Related insight In education, being data literate is not an optional skill anymore
View all case studies

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