Our thinking

Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Insights graphic

Customer experience

Removing the taboo from debt and borrowing


Giving retailers a competitive edge with five procurement best practices


2021 Budget – Great opportunity for growth?

Financial and banking

Taking retail banking from legacy to digital first


The state of digital: 10 insights for your company's transformation

Welfare & employability

Getting Britain back to work: reigniting self confidence in job seekers


Innovation in retail banking

Data and analytics

The evolution of data in policing

People and culture

Tackling institutional racism starts with you

Welfare & employability

Meeting the employability challenge in the age of Covid-19

Human resources

Why the new IR35 legislation doesn’t have to derail your workforce

Analysing data

Data and analytics

When data can mean life or death: Policing in a high-risk world

Data and analytics

The three approaches to data that could transform policing in 2021


How can businesses land on the right side of history in this exponential age?