Improving lives with efficient local government services
Local government has long been met with a series of challenges. Councils are under pressure to do more, with less, which is impacting their reputation and ability to deliver vital services to their communities. They know they need to transform, modernise and digitise, but are limited in the resource, funding, skills and technology they need to do it.
We believe that quality public services, innovatively designed and powered by technology, are critical to delivering safer, greener and healthier communities. Capita has spent more than 30 years working with councils, relieving pressure on their limited resources by delivering a suite of solutions to improve public services and deliver savings.
We manage tax and other revenue collection, benefits payments, building control support, IT networks, accounting and much more – making it easier for council teams to concentrate on core services, such as social care, parks, roads and refuse collection. Our solutions are standardised across the country, creating efficiencies and lowering costs, supported by skilled contact management services to support communities across the UK.